Privacy and Security Policy
Introduction
ConsumerResouceNet.com LLC ("CRN"), owner and operator of the CRNHome.com web site, is committed to high standards of information security. As part of our commitment, we have teamed with security professionals such as Digital Resources Group and Thawte to bolster our efforts.
Because we accept credit cards as a form of payment we are subject to the Payment Card Industry (PCI) Data Security Standards which is a set of strict industry standards required by American Express, Discover, MasterCard and Visa. We consider these standards to be important and consistent with good business practices. To maintain PCI certification we must pass third party network security scans each quarter and perform a security assessment annually. We take these rules and regulations and the security of your account information seriously.
This Security and Privacy Policy describes how we safeguard your personal information starting when you enter it on our site, what information we collect and how we use this information.
Information Safety
When you register for the Free Trial or our monthly foreclosure listing service, all information you provide is transferred in an encrypted Internet session. This ensures that the information you provide is available to only you and CRN.
As you register we automatically create cookies that help us identify you and your computer to further improve our ability to secure your account information and our site. Additionally, we may use cookies and IP addresses to analyze trends, personalize site features and gather demographic information for aggregate use.
Our web server receives regular maintenance and security updates to patch potential vulnerabilities. In addition, we scan our site for exposure to vulnerabilities to help ensure the site remains available and secure for our customers.
Information We Collect
When you register for the Free Trial or monthly foreclosure listing service, you provide key account information such as your name, address, zip code, phone number, email address, credit card account number, credit card expiration date and CVV/CVV2 code. You can change or update this information and your account profile, as often as necessary after you log into the site. If you have trouble updating your account information please contact Customer Support by email at support@ConsumerResouceNet.com or by phone at (800)291-4794. We also track usage patterns of our site - both for our customers and visitors - in order to plan site usage requirements.
Information We Use
We use all of the information that we gather. We use account information to personalize the site for each customer. We use traffic patterns to identify and correct site bottlenecks. We use email addresses to contact customers to build focus groups and remain in contact with our core constituency. Also, we may use account information or site traffic patterns to identify third party products offered onsite or via email campaigns by CRN or our affiliates. We may therefore sell or transfer account information to third parties that provide related products and services. We also send new subscribers a welcome email to verify account information and may send subscribers information on products, services and promotions. We will also use site information to solve disputes, troubleshoot problems and enforce our Terms of Use.
Other companies and individuals perform business functions for CRN that include website design, order fulfillment, package delivery, posting mail, email services, data gathering, analysis, and cleansing, marketing assistance and credit card payment processing. We may provide these companies or individuals partial or total access to account information as it is required though no more than we believe is required to perform their services.
Conclusion
This policy applies only to CRN and therefore does not extend to companies CRN does not own or control, or to people we do not employ or manage. In any conflict between contents of this policy and applicable law, the law controls. If you believe any of this policy conflicts with applicable law or if you believe any of this policy deprives you of protections you are entitled to under applicable law, please contact us directly.
CRN includes links to other sites for which we are not responsible. The privacy practices of other sites must be understood apart from any that we support.
This policy may change from time to time. We will post changes to this policy on our website.